Last Updated / Effective Date: January, 2025
Cash Hub along with its operating divisions, subsidiaries, affiliates, and branches, along with our service providers, vendors, agents, successors, assigns, and other third parties acting on our behalf (collectively, “Cash Hub”, “our”, “us” or “we”) is committed to safeguarding the privacy of information entrusted to us, including when you visit any of websites, mobile applications, or our other online services (“Website”) or utilize any of our offline services (“Services”). This Privacy Policy is designed to help you understand how we may collect, store, use, and disclose your personal information when you visit our Website or receive any of our Services. This Privacy Policy supplements the privacy practices relating to your financial information, which is also governed by our GLBA Privacy Notice.
Scope and Consent
This Privacy Policy applies to personal information processed by us in connection with our Website, providing our Services, or in connection with our business relationships. By engaging or communicating with us, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy. By continuing to use our Website, receive our Services, or otherwise work with us, you consent to the terms and conditions of this Privacy Policy.
Personal Information We Collect
The categories of personal information we collect depend on how you interact with us and the requirements of applicable law. We collect personal information when you provide it to us directly, automatically when you visit the Website, and from other sources, including our business partners such as other financial institutions, as described below.
- Identifiers. We may collect personal identifiers such as your first and last name.
- Contact information. We may collect your contact information such as email address, phone number, country, ZIP code, or other address information.
- Commercial information. We may collect information about the types of Services you receive and other commercial histories, tendencies, or other interactions.
- Professional or employment information. We may collect information on your current or past profession or employment.
- Financial information. We may collect information such as your bank account number.
- Your communications with us. We may collect information that you provide in your communications with us.
- Inferences. We may collect inferences about you such as your preferences, characteristics, psychological trends, behavior, intelligence, abilities, and aptitudes.
- Sensitive personal information. We may collect sensitive personal information such as your Social Security Number, driver’s license number, state identification card number, passport number, health information, or account log-in and any required security or access code, password, or credentials, allowing access to an account, and location.
- Automatically collected information. When you visit our Website, we and/or our third-party service providers may use cookies or other tracking technologies to collect and store certain personal information about your use of our Website, such as your Internet Protocol (IP) address, user settings, browser or device information, referral source, mobile carrier, and Internet service provider. We may also automatically collect information regarding your use of the Website, such as pages that you visit, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you interact with the Website. You may be able to adjust your cookies settings in your web browser.
- We may collect other personal information as appropriate for our legitimate business purposes.
How We Use Your Personal Information
We use your personal information for a variety of business purposes, including:
- To Provide You Our Services
We may use your personal information to fulfill your requests, provide you with information that may be of interest, and manage our relationship with you, for example:
- Providing you with the Services you have requested;
- Answering requests for information or other types of support;
- Managing your information;
- Providing access to certain areas, functionalities, and features of the Website;
- Making your experience on our Website more personal and interactive;
- Providing you with our newsletter or any other communications;
- Delivering marketing content that we believe may be of interest to you;
- Providing you with information we think may be of interest to you, including articles from our Website; or
- Communicating with you about our Services, activities on the Website, and policy changes.
- For Administrative Purposes
We may use your information for various administrative purposes, such as:
- Pursuing our legitimate interests such as direct marketing, research, and development (including marketing research);
- Network and information security, including detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity; and prosecuting those responsible for that activity;
- Measuring interest and engagement with our Website;
- Short-term, transient use, such as contextual customization of ads;
- Improving, upgrading, or enhancing our Website;
- Developing new commercial offerings;
- Authenticating and verifying individual identities, including requests to exercise your rights under this Privacy Policy;
- Debugging to identify and repair errors with our Website;
- Auditing relating to interactions, transactions, and other compliance activities;
- Disclosing personal information with third parties as needed to comply with our legal or other obligations;
- Enforcing our agreements and policies;
- Processing job applications and making a decision related to a job application;
- Business development initiatives; or
- Carrying out activities that are required to comply with our legal obligations.
- For Marketing and Advertising Purposes
We may use personal information to tailor and provide you with content about and advertisements for our Website and Services. We may provide you with these materials as permitted by applicable law. Some of the ways we may market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking. If you have any questions about our marketing practices or if you would like to opt out of our use of your personal information for marketing purposes, please see Your Privacy Choices and Rights below, or Contact Us at any time.
- For Other Purposes
We may also use your information for other legitimate business purposes not otherwise prohibited by law, as otherwise disclosed to you, or with your consent.
How We Disclose Your Personal Information
We may disclose the personal information collected for any of our business and commercial purposes to the following third parties:
- Service Providers. We may disclose your personal information with our third-party services providers and vendors, such as IT support, internet service providers, data analytics providers, social networks, customer service, and marketing support.
- Business Partners. We may disclose your personal information with our business partners, including those with whom we may jointly offer products or services.
- Affiliates. We may disclose your personal information with our company affiliates, such as for our administrative purposes, IT management, or for them to provide services to you or support and supplement our Services.
- Advertising Partners. We may disclose your personal information with third-party advertising partners, such as advertising networks. These third-party advertising partners may set tracking technologies to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day).
- As Required or Permitted by Law. We may also disclose your personal information with third parties as required or permitted by law. These purposes may include: to comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.
- Business Transactions. If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.
- Other Third Parties. For our other legitimate business purposes not otherwise prohibited by law or with your consent.
How Long We Keep Your Personal Information
We will retain your personal information for as long as reasonably necessary to fulfil the purpose(s) for which it was collected, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws or regulations.
How We Secure Your Personal Information
We take steps to ensure that your information is treated securely and in accordance with this Privacy Policy.Unfortunately, no system is 100% secure, and we cannot ensure or warrant the security of any information we maintain about you. To the fullest extent permitted by applicable law, we do not accept liability for unauthorized access, use, disclosure, or loss of personal information.
Your Privacy Choices
The choices you have about the privacy of your personal information are outlined below and may vary based on your location.
- Email Communications. If you receive an unwanted marketing email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving future emails. Note that you will continue to receive administrative and transaction-related emails.
- Phone Calls / Text Messages. If you receive an unwanted phone call or text message from us, you may opt out of receiving future phone calls or text messages from us by following the instructions in the call or text message.
- “Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Our Website does not respond to or honor DNT signals.
- Cookies and Personalized Advertising. You may be able to stop or restrict the placement of certain tracking technologies on your device or remove them by adjusting your browser or device settings. However, some settings may impact your ability to use our Website or Services. Certain online advertising industry websites may allow you to opt out of receiving targeted ads from data partners and other advertising partners that participate in self-regulatory programs by visiting the Network Advertising Initiative and the Digital Advertising Alliance. Please note you must separately opt out in each browser and on each device.
Changes to our Privacy Policy
We may revise this Privacy Policy from time to time in our sole discretion. The revised version will contain the latest updates at the time we post it as designated by the “Effective Date” above. We will post the updated Privacy Policy to our Website, and we may also notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to visit our Website, use our Services, or otherwise interact with us after the new Privacy Policy takes effect as noted by the Effective Date above.
Contact Us
If you have any questions about our privacy practices, please contact us at info@cashhub.com or (316) 444 5505.
